Privacy and Personal Data Protection Policy
Impaakt takes the protection of your Personal Data very seriously and of paramount importance. We want each visitor to our website and Platform to be in control of his/her Personal Data. This section provides information on how we collect, store, process, use and protect your Personal Data.
In case of disagreement, if you withdraw your consent or if you choose not to provide us with some of the required Personal Data, we may be totally or partially unable to provide you access to our Site.
Which data do we collect and for what purpose?
We collect Personal Data in two ways and for the following purposes:
(a) Information that you freely choose to share with us
In order to use our some of the features of our website and Platform, you may need to provide us with some Personal Data, such as your first name, last name, email address, pseudo and password. Members of our Site may also be required to provide us with Personal Data relating to themselves, such as their phone number, postal address and/or payment information, including bank account, credit or debit card number.
You may deactivate your Impaakt account and/or unsubscribe from receiving content or offers from us at any time by sending an email to email@example.com. Following termination of your account, we may retain your Personal Data (in part or in whole) in order to meet any regulatory and reporting requirements for the timeframes stipulated by law and in order to be able to address customer service issues. Any other Personal Data we would have been processing on your behalf would be deleted permanently within 90 calendar days.
(b) Information that is automatically collected when using our Platform
Besides the Personal Data that you freely choose to share with us, we may collect and process information regarding your use of - and your behaviour on our website and Platform.
When you visit our website and Platform, we may store the name of your internet service provider, the website from which you visited us from, the parts of the Site you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit.
We process this usage data to facilitate your access to the website and Platform (e.g. to adjust the website and Platform to the device you are using), and to detect and stop any misuse. We also process usage data in an anonymized form for statistical purposes and to improve the website and Platform. With regards to the information relating to your behaviour through our Platform that we automatically collect, we use this for the purpose of improving and personalizing the Site so as to better meet your expectations.
We do not process this information to identify individual users or to match it with further data on an individual user.
You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. Should you visit our website and Platform with cookies deactivated, you may possibly not be able to use all of the functionality to the full extent.
Most browsers accept cookies automatically but allow you to disable them. The help menu on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete cookies you have previously accepted if you wish to.
Most cookies can also be deactivated through third-party tools, such as the ones proposed by the website "Youronlinechoice", by the "Network Advertising Initiative" or by the company "Ghostery". Further, most third-party providers offer modules or proceedings allowing you to deactivate the cookies they use. Impaakt offers no guarantee regarding these tools, developed by third parties.
Contact via e-mails
If we send you e-mail messages, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our e-mails contain.
We may also send you notification e-mails for different purposes (e.g. news about our products and services, updates about terms and conditions, customer support, incentives for writing Impact Notes, etc.). Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you shall have the opportunity to unsubscribe from receiving these messages by sending an email to firstname.lastname@example.org.
The data we capture is solely used in connection with answering the queries we receive or to help us gauge the effectiveness of our communications and marketing campaigns.
To whom is the collected data communicated?
We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards.
We only share information with them:
If required to achieve the purpose for which they were freely shared with us or that is required for the services offered (e.g. the execution of an order).
If we are obliged to do so by statutory law or an instruction by a public authority or court,
Upon the sale of our business, be it by way of merger, consolidation or purchase of all or a portion of our assets.
We remind you that, when you are using third-party services (e.g. Google Maps™, YouTube™, Facebook™ or Twitter™ buttons, etc.), the providers of such services may also collect and process Personal Data through their services (your localization, your user preferences, etc.). Therefore, before using these services, we recommend that you carefully read the privacy policies of these third parties. Twitter, Google and Facebook export data to the United States which is considered a country not providing a level of data protection adequate to EU standards. Please remember that when you publicly share Personal Data, this information may be seen and used by other people, as well as indexed by search engines.
Finally, in case of fraudulent use of our Site and, in particular, upon suspicion of punishable acts, your Personal Data may be analyzed for purposes of clarification and, upon duly justified request, according to us, transmitted to the competent official authorities or to the third person affected by the fraud.
Your Personal Data, your Rights
Subject to applicable law, you have:
the right of access, which is the right to request information as to whether or not Personal Data is being processed by Impaakt and to obtain a copy of that information. We may however decline to process requests that are vexatious or frivolous or extremely impractical, jeopardize the privacy of others, or for which access is not otherwise required by applicable law.
the right to rectification, which is the right to request rectification/correction if your Personal Data are inaccurate or have changed;
the right to erasure, which is the right to request that your Personal Data is erased in certain situations, e.g. if it is no longer necessary to provide our services to you;
the right to object, which is the right to object the processing of your Personal Data in certain situations, e.g. for use of Your personal Data for ad targeting;
the right to restrict, which is the right to request restrictions of the processing of your Personal Data in certain situations, e.g. if your Personal Data are inaccurate or unlawfully processed;
the right to data portability, which is the right to receive from Impaakt a structured, common and machine-readable format of your Personal Data you provided to us.
Information about your right of objection under Article 21 GDPR
Right of objection in individual cases
In addition to the rights already mentioned, you have the right, for reasons arising from your particular situation, to object at any time to the processing of Personal Data relating to you, which is processed on the basis of Article 6 (1) e) GDPR (data processing in the public interest) and Article 6 (1) f) GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4 (4) GDPR. If you file an objection, we will no longer process your Personal Data unless we can prove compelling grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims. Please also note that, if we terminate the processing due to your objection, the Platform may no longer be available to you or only to a limited extent.
The right to object to the processing of Personal Data for advertising purposes
You also have the right to object at any time to the processing of Personal Data concerning you for the purpose of direct marketing (including any subscription to our newsletter or personalized ads); this also applies to profiling, insofar as it is associated with such direct marketing. If you object, we will no longer process your Personal Data in the future.
The objection can be made form-free and should be addressed to support team at email@example.com.
You may at any time change and/or withdraw your consent regarding any use or processing of your Personal Data, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. To this end, you may simply log onto your account, access your profile and make the desired changes or, should this option not be available, please contact our support team at firstname.lastname@example.org. Unless we are not able to identify the data that concerns you, the request is clearly unfounded or abusive (due notably to its repetitive nature) or we may oppose you another lawful legitimate reason, we will respond to your request in a timely manner and at no cost.
The withdraw of your consent may have a negative influence on the quality of the Platform. Impaakt shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.
In addition, please note that you have the right to lodge a complaint with the data protection authority in your jurisdiction.
Finally, please note that you are not required by law to provide us with the Personal Data as requested. Further, the contractual relationship that you might have entered into with us by agreeing to the Conditions does not imply any obligation to provide your Personal Data. However, you might not be able to use our Site to the full extent if you do not provide us with certain data or object to the use of these data.
Security and retention of Personal Data
We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purposes for which we originally collected it. We may also retain information and/or data as required by law.